Documentation Index
Fetch the complete documentation index at: https://docs.generect.com/llms.txt
Use this file to discover all available pages before exploring further.
What happens if my balance reaches 0?
What happens if my balance reaches 0?
Paid operations – API, Email Finder, Email Validation, and Exports – will temporarily pause.
Once you top up your balance, all services resume automatically.
Once you top up your balance, all services resume automatically.
Can I switch to an invoice-based plan or get a custom pricing model?
Can I switch to an invoice-based plan or get a custom pricing model?
Yes. Use the Contact Sales button in the Billing section – our team will help you choose a payment model that fits your needs.
Are there any usage limits?
Are there any usage limits?
There are no hard limits – you can run as many searches and requests as you need.
The only limitation is your available balance.
The only limitation is your available balance.
Why might a top-up take longer to appear?
Why might a top-up take longer to appear?
Sometimes Stripe may take a few minutes to process a transaction – this is normal for payment systems.
As soon as the payment is confirmed, your Generect balance updates automatically.
As soon as the payment is confirmed, your Generect balance updates automatically.
Can I request a refund?
Can I request a refund?
Refunds are possible in exceptional cases (duplicate charges, technical issues, etc.).
Contact our support team – we’ll always help you resolve the situation.
Contact our support team – we’ll always help you resolve the situation.