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Documentation Index

Fetch the complete documentation index at: https://docs.generect.com/llms.txt

Use this file to discover all available pages before exploring further.

The Billing & Usage page is your central hub for everything related to payments.
Here you can:
  • add or update your payment card
  • make a one-time top-up
  • enable automatic top-ups
  • view your pricing tier and discounts
  • contact the Sales team for custom pricing or invoice-based billing
Everything is transparent – you always know how your costs are calculated and how to control them.

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Payment Method Management

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Managing your payment card

Your payment card is used for both one-time and automatic top-ups. All transactions are securely processed through Stripe.

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Adding a card

When you first open Profile → Billing → Payment method, you’ll see the message “No payment method”. To add a card:
  1. Click Add
  2. A secure Stripe window will open
  3. Enter your card details
  4. After submitting, Stripe returns you to Generect
  5. Your card instantly appears as Active (showing the last 4 digits)

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Updating a card

If your card has changed:
  1. Click Edit
  2. You will be redirected to Stripe
  3. Update the payment details
  4. Return to Generect — the new card will appear immediately

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Error handling

If something goes wrong, the system notifies you:
  • Stripe rejects the card → an error message appears, no changes are saved
  • You close Stripe without updating → nothing changes in Generect
Stripe ensures full security and correct operation of all payment processes.

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One-Time Top-Up

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How to top up your balance

A one-time top-up is ideal if you prefer manual control of your spending or are not yet using Auto Top-Up. To add credits:
  1. Open Profile → Billing
  2. Click Buy credits
  3. Enter the amount
  4. If a card is already added – it will be used automatically
  5. If not – the system will ask you to add one through Stripe
  6. Confirm the payment
  7. After returning to Generect, your balance updates instantly and you’ll see a success message
It works just like a typical online checkout – fast and simple.

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Validation

To prevent mistakes:
  • the Continue button stays disabled until the amount is valid
  • incorrect values are highlighted
  • you cannot complete the payment without an active card

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Auto Top-Up (Automatic Balance Refill)

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What Auto Top-Up is

Auto Top-Up ensures your access to Generect never stops because of a zero balance.
You set the rules – the system does the rest. Example:
when balance < $50 → top up to $100 This is especially useful for teams actively using API or search workflows.

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How to enable Auto Top-Up

  1. In Billing, find the block Auto-recharge off
  2. Click Enable
  3. In the popup, set:
    • the balance threshold (“when balance goes below”)
    • the amount to refill to
  4. Save your settings
The changes apply instantly.

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How Auto Top-Up works

Once enabled:
  • when your balance drops below the threshold
  • the system automatically charges your card
  • your balance is refilled
  • the status changes to Auto-recharge on

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Editing Auto Top-Up

To modify thresholds or amounts:
  1. Click Edit
  2. Update the values
  3. Save — the banner updates immediately

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Turning Auto Top-Up off

Open the popup and switch the toggle off → the system returns to Auto-recharge off.
We recommend enabling Auto Top-Up to avoid any service interruptions — especially if your processes rely on API or continuous access to fresh data.

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Contact Sales — Custom Pricing & Invoice Plans

The Contact Sales button in Billing provides a direct way to request personalized pricing or invoice-based billing. When you click it:
  • a Calendly page opens in a new tab
  • you can choose a convenient time to speak with our team
Link:
https://calendly.com/andrii-kolpakov/_sales_api_insight During the call, you can:
  • request a personalized discount
  • switch to an invoice-based billing model
  • negotiate custom pricing for high-volume workloads
  • receive recommendations on cost optimization
This is ideal for growing teams or companies with advanced billing requirements.

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Spend & Save Tiers (Pricing Model)

The Spend & Save model is simple: the more you use the platform, the cheaper each action becomes.
This lets you scale without unnecessary costs while always knowing your exact pricing level.

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What you see on the Billing page

Your Billing page instantly shows:
  • your current tier
  • how much you’ve spent in the current cycle
  • the discount percentage you are receiving right now
  • current pricing for:
    Email Finder, Email Validation, Export, UI Search, API
  • how much is left until you reach the next, more favorable tier
This makes it easy to understand:
How much have I saved already? When does the next discount unlock?

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Switching between tiers

Using the buttons:
  • To the previous tiers
  • To the next tiers
You can explore:
  • upcoming tiers with higher discounts
  • previous tiers
  • detailed pricing for each level
Your current tier is always highlighted.

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Automatic tier upgrades

When you reach the threshold of the next tier:
  • your tier updates automatically
  • new pricing applies instantly
  • no approvals or actions needed — the system adjusts by itself