> ## Documentation Index
> Fetch the complete documentation index at: https://docs.generect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Your Billing

> Payment methods, top-ups, and billing settings

The **Billing & Usage** page is your central hub for everything related to payments.\
Here you can:

* add or update your payment card
* make a one-time top-up
* enable automatic top-ups
* view your pricing tier and discounts
* contact the Sales team for custom pricing or invoice-based billing

Everything is transparent – you always know how your costs are calculated and how to control them.

## Payment Method Management

### Managing your payment card

Your payment card is used for both one-time and automatic top-ups. All transactions are securely processed through Stripe.

### Adding a card

When you first open **Profile → Billing → Payment method**, you'll see the message *"No payment method"*.

To add a card:

1. Click **Add**
2. A secure Stripe window will open
3. Enter your card details
4. After submitting, Stripe returns you to Generect
5. Your card instantly appears as **Active** (showing the last 4 digits)

### Updating a card

If your card has changed:

1. Click **Edit**
2. You will be redirected to Stripe
3. Update the payment details
4. Return to Generect — the new card will appear immediately

### Error handling

If something goes wrong, the system notifies you:

* Stripe rejects the card → an error message appears, no changes are saved
* You close Stripe without updating → nothing changes in Generect

Stripe ensures full security and correct operation of all payment processes.

## One-Time Top-Up

### How to top up your balance

A one-time top-up is ideal if you prefer manual control of your spending or are not yet using Auto Top-Up.

To add credits:

1. Open **Profile → Billing**
2. Click **Buy credits**
3. Enter the amount
4. If a card is already added – it will be used automatically
5. If not – the system will ask you to add one through Stripe
6. Confirm the payment
7. After returning to Generect, your balance updates instantly and you'll see a success message

It works just like a typical online checkout – fast and simple.

### Validation

To prevent mistakes:

* the **Continue** button stays disabled until the amount is valid
* incorrect values are highlighted
* you cannot complete the payment without an active card

## Auto Top-Up (Automatic Balance Refill)

### What Auto Top-Up is

Auto Top-Up ensures your access to Generect never stops because of a zero balance.\
You set the rules – the system does the rest.

**Example:**\
**when balance \< \$50 → top up to \$100**

This is especially useful for teams actively using API or search workflows.

### How to enable Auto Top-Up

1. In **Billing**, find the block **Auto-recharge off**
2. Click **Enable**
3. In the popup, set:
   * the balance threshold ("when balance goes below")
   * the amount to refill to
4. Save your settings

The changes apply instantly.

### How Auto Top-Up works

Once enabled:

* when your balance drops below the threshold
* the system automatically charges your card
* your balance is refilled
* the status changes to **Auto-recharge on**

### Editing Auto Top-Up

To modify thresholds or amounts:

1. Click **Edit**
2. Update the values
3. Save — the banner updates immediately

### Turning Auto Top-Up off

Open the popup and switch the toggle off → the system returns to **Auto-recharge off**.

<Tip>
  We recommend enabling Auto Top-Up to avoid any service interruptions — especially if your processes rely on API or continuous access to fresh data.
</Tip>

## Contact Sales — Custom Pricing & Invoice Plans

The **Contact Sales** button in Billing provides a direct way to request personalized pricing or invoice-based billing.

When you click it:

* a Calendly page opens in a new tab
* you can choose a convenient time to speak with our team

Link:\
[https://calendly.com/andrii-kolpakov/\_sales\_api\_insight](https://calendly.com/andrii-kolpakov/_sales_api_insight)

During the call, you can:

* request a personalized discount
* switch to an invoice-based billing model
* negotiate custom pricing for high-volume workloads
* receive recommendations on cost optimization

This is ideal for growing teams or companies with advanced billing requirements.

## Spend & Save Tiers (Pricing Model)

The Spend & Save model is simple: the more you use the platform, the cheaper each action becomes.\
This lets you scale without unnecessary costs while always knowing your exact pricing level.

### What you see on the Billing page

Your Billing page instantly shows:

* your current **tier**
* how much you've spent in the current cycle
* the **discount percentage** you are receiving right now
* current pricing for:\
  Email Finder, Email Validation, Export, UI Search, API
* how much is left until you reach the next, more favorable tier

This makes it easy to understand:\
**How much have I saved already? When does the next discount unlock?**

### Switching between tiers

Using the buttons:

* **To the previous tiers**
* **To the next tiers**

You can explore:

* upcoming tiers with higher discounts
* previous tiers
* detailed pricing for each level

Your current tier is always highlighted.

### Automatic tier upgrades

When you reach the threshold of the next tier:

* your tier updates automatically
* new pricing applies instantly
* no approvals or actions needed — the system adjusts by itself